Scope
This Privacy Policy explains how Popchat handles information when you use Popchat and its related services (the “Service”). By using the Service, you acknowledge the practices described here.
Information we collect
- Account and contact information: information you provide to create or manage an account, such as an email address, phone number when provided, profile information, and account preferences.
- User content: prompts, generated output, uploads, messages, posts, feedback, and other content you submit or make available through the Service.
- Usage and security information: information about how you use the Service and technical information such as device or browser details, IP address, timestamps, error reports, and security or abuse-prevention logs.
- Cookies and session data: cookies or similar technologies used to maintain sessions, remember settings, protect accounts, and operate the Service.
How we use information
We use information to provide, maintain, secure, and improve the Service; authenticate accounts; communicate with you; process and display content you choose to share; prevent fraud, abuse, and security incidents; comply with legal obligations; and enforce our terms and policies.
Security
We use reasonable administrative, technical, and organizational measures intended to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain information for as long as reasonably necessary to provide the Service, meet legal obligations, resolve disputes, enforce agreements, and protect the Service and its users. Retention may vary based on the type of information and the reason it was collected.
Your choices and requests
You may be able to access, update, or remove certain account information through the Service. To request access to, correction of, or deletion of personal information, contact [email protected]. We may need to verify your request and may retain information where required or permitted by law or for legitimate operational, security, or recordkeeping purposes.
Age requirement
The Service is for people who are at least 18 years old. If you believe a person under 18 has provided personal information through the Service, contact [email protected].
International processing
If the Service or a service provider processes information outside the country where you live, that information may be subject to the laws of the location where it is processed.
Updates to this Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new effective date.
Contact
Questions or requests about this Privacy Policy can be sent to [email protected].